For a life-threatening emergency, call 911.

Accessibility help
Coverage

Local teams.Service areas matched to each type of care.

Coverage is not one shape. Transportation reaches further than an in-home clinical visit can, and a modification project is limited differently again. Rather than draw one optimistic map, we confirm coverage per service and per address.

How coverage differs

DivisionHow the area is setWhat affects acceptance
Non-Emergency Medical TransportationBy pickup and destination, including longer scheduled tripsDistance, timing and vehicle availability
Ambulance & Critical Care TransportBy the transfer route and the crew level requiredCrew availability, level of care and the receiving facility
Home HealthBy the patient's address and visit schedulingClinician availability in that area and the disciplines ordered
TherapyBy the setting and the patient's addressDiscipline, caseload and the referral requirements
Medical Home ModificationBy the property's location and project scopeScope, property approval and scheduling

Some areas are served routinely, some case by case. Ask us about a specific address rather than assuming from a map.

Acceptance also depends on authorization, clinical need, staffing and service level at the time of the request. Availability and coverage vary by service, location, clinical need, authorization, and payer requirements.

Have a route or an address in mind?

Facilities planning recurring routes or asking about a new market should talk to us directly — we will tell you what we can cover today and what we would need to add.