Qualityand safety
Safety in this business is not a slogan on a vehicle. It is training that is current, equipment that is checked, handovers that actually happen, and a route for saying that something went wrong.
How we work
Training and credentials
Staff are trained for the equipment they operate and the patients they carry, and credentials are verified before assignment and tracked afterwards.
Equipment and vehicles
Vehicles and clinical equipment are maintained and checked on a documented schedule, not when someone notices a problem.
Clinical oversight
Home health and therapy work to a plan of care with clinical supervision, and changes in a patient's condition are escalated.
Information handling
Patient information is collected only where it is needed, moved through approved routes, and not published anywhere on this site.
Patient rights
- To be treated with dignity and respect
- To know who is providing care and what it involves
- To ask questions and get a straight answer
- To language assistance where it is needed
- To raise a complaint without it affecting care
Need our documentation for credentialing?
Partner organizations can request licensure, insurance and training documentation for the relevant division.