Answers to the questionspeople actually ask us
Plain-language explanations for patients and families, and practical material for referral partners. Educational only — nothing here is medical advice, and nothing replaces a conversation with the clinician who knows the patient.
For patients and families
Wheelchair or gurney — which does the patient need?
How the levels differ, and who decides.
Compare transport optionsPreparing for a ride to treatment
What to have ready, who can travel along, and what happens at both ends.
Prepare for a rideWhat home health actually is
What it covers, how referrals begin, and what happens at the first visit.
Explore home healthPT, OT and speech therapy
What each discipline works on, and why patients are often seen by more than one.
Explore therapyFalls and accessibility at home
Where falls happen, and what an assessment looks at.
Explore home safety
For referral partners
Referral checklist
What we need to act on a referral without coming back to you three times.
Open referral checklistCapability summary
What each division takes referrals for, and how coverage is confirmed.
View capabilitiesCredentialing contact
How to request licensure, insurance and training documentation.
Request credentialing
Educational information only. It does not constitute medical advice, does not create a clinician-patient relationship, and should not be used to decide a level of care. For advice about a specific patient, speak to their clinician.